Every Gardening Direct order is guaranteed

All of our plants are inspected by our horticultural experts and are selected by hand at exactly the right time to be carefully packaged so that they arrive in perfect condition at their destination. Every single plant is checked before it goes out to ensure it meets the standards expected of Gardening Direct and our customers. However, if you have reasonable cause for dissatisfaction with any of our products, simply notify us within 14 days of receipt and we will offer a replacement or refund. To aid our quality control standards customers may be requested to return unsatisfactory goods to enable further examinations to take place. You can contact us via phone, email and fax please see our Contact Us page for more details.

All offers are subject to availability. In the event of demand exceeding supply we will offer an alternative product or a full refund

This does not affect your statutory rights as a consumer. Please see our Terms & Conditions for more details.