COVID-19: We are taking orders but please note our delivery timelines and way of working. FAQ.

Returns Policy

Our Guarantee

Here at Gardening Direct we are committed to providing you with a superior customer service and are confident that the utmost care and attention to detail has been taken in the processing, packing and delivery of your order, to ensure that you receive it in perfect condition.

Contact our customer service on 01534 876494 for a refund or replacement

However should you not be entirely satisfied or  the goods you receive are damaged please notify us within 30 days of receipt and we will provide you with a replacement or refund.

Your statutory rights are not affected.


Cancelling your order

Should you wish to cancel your order, you may do so at any time by contacting our customer service and we will offer you a full refund provided we have not already despatched your items. If we have already despatched your items then unfortunately we will not be able to stop the delivery process.  

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