Delivery Information

 

 

Careful packaging and despatch of your plants

We deliver all our plants to you by courier. We despatch our plants on Monday, Tuesday and Friday of each week to make sure that they don’t spend longer than is absolutely necessary in transit. Don’t worry about Bank Holidays because we always adjust our delivery days to take long weekends into account. 

Trays of plants, such as our Small Plugs, Medium Plugs, Large Plugs and XLarge Plugs are carefully packed into specially made sturdy boxes. The boxes have special 'tabs' to hold the tray in place during transit. This means that even if the box is turned upside down, the tray will not fall over and squash your plants.

The same care and attention is taken when sending bare rooted plants, bulbs and plants in pots, to ensure that they do not move around unnecessarily in the packaging.

 

Multiple orders

When you place an order with Gardening Direct for more than one product it does not mean they will be despatched at the same time. Our plants our only sent out when they have passed our rigorous quality screening which means if they are not up to our high standards then they will not be despatched. Our plants must have reached a sufficient stage of growth, size and quality. You have to remember that we are dealing with plants and they all grow at different rates, hence we believe it best to send them out when they are ready and in the best possible condition. So even if you place an order at the same time they may arrive at different times to ensure you receive your product in its optimum condition.

 

First come First Served

We employ a first come first served policy on all our orders. (We are British after all!) Placing your order early in the season will give you a better chance of receiving your plants earlier in the season. We think it’s the fairest way to despatch our plants to our customers. So now you know, ordering early means you'll get your plants earlier in the season!

 

Despatching Now

If you want to know what we are currently despatching – take a look at our Despatching Now category. We update this regularly and list all those plants that we are currently sending out in here. So if you order one of these products, your plants will be despatched within 14 days. But remember the plants in this category will change regularly throughout the season. So keep watching!


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